FAQs: Billing and Invoices
Frequently asked questions on Tatari invoicing policies
What is Tatari's invoicing cadence?
- Linear and streaming: invoiced weekly and a week in arrears, i.e. this Friday we will invoice for last broadcast week’s airings
- 3rd Party Expenses: monthly, typically 15 days after the end of the calendar month
We paid a deposit, why are we still being invoiced?
The deposit is a continuous working capital that rolls over to support buys for future weeks. As an example, every week: (1) you are airing; (2) we are purchasing the following week; (3) we are invoicing you for the previous week's clearance; and (4) you are making payments for invoices from one or two weeks ago. As such, we are likely receiving payments for airings that took place 3-4 weeks prior but have already executed buys for the same period on your behalf and therefore need working capital to support those buys.
What are third-party expenses?
See here.
Why has the amount on the dashboard changed since our weekly meeting?
At the time weekly meetings are conducted: (1) finance hasn’t had time to reconcile network post logs with dashboard airings; and (2) media ops hasn’t had a chance to upload all airings that are not Kantar tracked (typically syndicated shows). We generally find the dashboard to be ~95% reconciled, with some minor adjustments required. Your media buyer will know what is not Kantar tracked.
What’s included and not included on the dashboard?
The dashboard only shows your media spend - no 3rd party expenses and no commission; inclusion of those expenses would impact KPI calculations.
How do I reconcile my invoices with calendar monthly spend? (vs broadcast month)
The dashboard provides you spend for any date range you’d like; to see your calendar monthly spend, simply select the first to the last day of the month on the dashboard.
Since we invoice based on broadcast week, some weeks will include two months. To reconcile your invoices with the dashboard, use the dashboard to split the days in the week to find specific spend for the respective month you’re trying to reconcile. For example, to reconcile May calendar month invoices, you will add all invoices starting week April 29, 2019, and ending May 27, 2019. Next, you would use the dashboard to subtract spend for 4/29-30 and 6/1-2, as the first and the last invoices include spends from two calendar months.